EPABX

• Small Office Home Office (Hybrid KTS)
• Hotel / Office / Mid Size Corporates (Hybrid KTS)
• Corporates / Office / Factories/ Hotel (Digital KTS)

Carving The Way To The Future

Crystal has been the trendsetter in terms of adding new products, features and applications. We were the first to introduce Caller-ID on analogue EPABX, a feature which took more than 2½ years for the nearest competition to match.

In short, to be the visionaries in the telecommunication industry and to live up to the standard of the international market by setting quality & service oriented parameters is our goal.

Small Office Home Office (Hybrid KTS)

Crystal presents the revolutionary “ALPHA” Series of EPABX Systems, first time ever in India, with all vital
hardware dependent features available in the form of Add on Cards.

PLUTO 104ZX / 205ZX	ALPHA 207 EXE	ALPHA 308 KY
Standard Features Class of Service:ISD /STD/Local Auto Call Back: On Busy, On No Reply Auto Busy Redial Hot Line Dialing Interrupt Barge-In Monitor Call Pick-Up Call Parking Follow Me Call Forward: If Busy/ All Calls/ On No Reply Boss Secretary Call Camp Call Hold Call Toggle Call Disconnector Conference Personal Dial Bank Last Number Redial Do Not disturb	Advanced Features L.C.R. (Least Cost Routing) Walk-In Class Of Service Reminder Beeps On Various Stages Tone Demo Executive Ring Reserved Junction Line Internet Port DISA/ DOSA External Call Forwarding Unsupervised Conference Liner Access Mode (LAM) Accepted & denied table Remote Maintenance Flexible Numbering Internal CLI (Extn. to Extn.) Selective Trunk Barring Call Budgeting Virtual extensions Auto Redial Up To 99 Times Programmable Features/ Timers Dynamic Lock Hunting Groups	Add On Features PC Connectivity”# One Time Alarm Daily Alarm Day/night Modes: Auto & Manual Voice Features Junction Caller-ID (DTMF/FSK) Transferable Caller-ID Recordable Music On Hold Remote Printer Printer Connectivity# ASMDR With Billing In Rupees# All Calls Reports# Junction-wise Reports# Extn.-wise Reports# Date-wise Reports # Unanswered/ Missed Calls Report# Only Summary Reports# Incoming Call History# Key Phone Connectivity(Optional) AVR150V-300V (With SMPS) 12V Single Battery Operable (4 Hrs. Back-Up With 7 A.H. Battery)

Hotel / Office / Mid Size Corporates (Hybrid KTS)

Technical Specification

Crystal - CTI with Screen Pop Up

Crystal soft KTS combines the power of telephones & computers to gain a competitive edge. Crystal soft KTS ensures that you and your customers speak to

• The Right person
• At the Right time
• With the Right information

Every time Before one of your sales staff, for example, answers a call, automatic screen pop-up can instantly give access to the caller’s identify, account history etc. Address book enables to place outbound call using ‘LEAST COST ROUTING (LCR)’, by a simple click.. An ideal tool for improving customer satisfaction

FEATURES:

• SCREEN POP-UP on incoming CLI
• LEAST COST ROUTING on outbound calls
• ADDRESS BOOK linked to Database
• DATA BASE for Customer Profile, Primary Data & Secondary Data
• DIAL FROM ADDRESS BOOK

Corporates / Factories/ Hotel (Digital KTS)

Hybrex - Global Digital System

GDS (Global Digital System) is a feature-rich platform that meets existing telecommunication requirements and offers future-proof migration solutions.The system provides external interfaces to PSTN, ISDN (BRI, PRI), E!/T!, DID, E&M and VoIP via Internet, along with feature-packed digital keyphones, traditional analog and wireless-handsets. The GDS Series integrates seamlessly with many application programs to diversify itself to an advanced Communication System Platform. The versatility of the GDS System permits it to adapt to future internet-enabled technology for voice, data and security applications. This integrated IP-based capability protects your investments and ensures a wide range of options for expanding your informations and communication infrastructure as your business grows.

Leverage the power of DSL and Cable Modem technology along with the GDS Series VoIP solution to create a Virtual Private Network between office locations. By using the in-skin VoIP Trunks (G2-VIU) you are in business! Executives and remote teleworkers can access the VPN from their home office by using the HYBREX VoIP telephone set!

Key Features

ISDN Connectivity (BRI and PRI)

ISDN has been proven as the way of the future for many office applications and can give real benefits to your business:

• Sound quality improved through digital voice transmission.
• Multimedia access using voice and data transmission.
• ISDN will also provide you with additional benefits: MSN (Multiple Subscriber Number) or DID (Direct Inward Dial)- allowing incoming callers direct access to extensions, without going through the switchboard. Caller ID (Calling Line Identification) - allowing you to identify the originating number of incoming calls from the ISDN network. AOC (Advice of Charge) - at the end of each call, your phone display will show the exact call cost (subject to network provider).

DIA (Direct Internet Access) capability : The GDS Built-in LAN Management Unit, provides a powerful path for accessing the database of the KSU via IP addressing, exchange data and commands from an external CT server, send a Voicemail to your Mailbox to fulfill the UMS (Unified Messaging) requirement. Although the GDS has a high speed (56K maximum) COM port to communicate with external devices, this LAN interface (10/100Base T - dual/fast Ethernet) is dedicated for the higher speed required in some advanced features, such as Voice Messaging and Image transfer. This DIA capability also enhances customer service. The service center can handle inquiries or requests faster, more efficiently, and more cost-effectively

Built-in Auto Attendant and Voicemail
Auto Attendant and Voicemail are practical commodities for all modern communication systems. But external devices can give slow response times for handling of incoming calls. The GDS built-in Auto Attendant and Voicemail knows the status of all stations without the checking procedure required by external devices, that is why the GDS can react quickly to serve your customers more efficiently. Being built into the KSU, it can send voice messages to any mailbox and can be used for automatic backup purposes.

Caller ID for traditional Single line stations
CLI (Calling Line Identification) capability is a common requirement for most customers, viewing the CLI through the LCD display on the Keyphone is a good feature, but the CLI information can also be received by the CLI standard phone at the SLT (Single Line Telephone) interface. The GDS not only transfers the external CLI but also shows you which extension is calling you during intercom calls.

Message Lamp on Single Line stations
The GDS can generate industry standard message waiting signals to light the message lamp on single line telephones, ideal for the hospitality industry or for voice messaging applications using inexpensive analog type telephones.

Power failure protection
In the event of a power supply failure, the GDS system will continue normal operation for an hour or more running on standard batteries. Without batteries, or when the batteries are exhausted, the system, by configuration, will automatically route calls to single line telephones, so that communications can continue. When the power is restored, the system will revert to its normal connections.

Paging, Music On Hold, Background Music
The GDS allows all types of extensions to access a variety of paging types. Internal paging through the speaker of Keyphones and Access Control Phones. External paging through an external PA system. MOH (Music on Hold) to allow outside callers to listen to music when put on ÒHoldÓ. The advanced built-in Voicemail Unit can hold recordings of desired music or messages for different groups of outside lines. BGM (Back Ground Music) is a benefit feature for an employee to listen to music when a Keyphone is idle.

Access Control Phone
The ACP (Access Control Phone) provides an audio path to extensions or external lines, RFID detector for proximity card, relay to open the door or activate a siren and a sensor to detect alarm status. It has many different combinations, such as a door phone at front or back door, normal wall mount phone with handsfree answer back, two-way speaker, security control panel and access control device.